Not every order has tracking. If yours is one of these, the tracker will just say “To be processed” — that’s normal:
- In-store pickup: we’ll email you when it’s ready at the shop. Bring your order number and photo ID.
- Custom surfboards: nothing shows here until your board is built and on its way. We’ll email you tracking when it ships, or let you know when it’s ready for pickup.
- Gift certificates: delivered by email right after purchase — nothing to ship.
Questions? info@catalystshop.com or 1-855-429-9570.